Terms of service

Terms of Service

Cleaning Supply and Co.
Last updated: [03/2026]

1. Overview

This website is operated by Cleaning Supply and Co. Throughout the site, the terms “we”, “us” and “our” refer to Cleaning Supply and Co. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.

If you do not agree, you must not use this website.

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old; or
You are using the site with consent of a parent or guardian

You must not use our products for any unlawful purpose or breach any applicable Australian laws.

3. Products & Services

All products are subject to availability
We reserve the right to limit quantities or discontinue products at any time
Product descriptions and images are provided as accurately as possible, but may vary slightly

We do not guarantee that products will meet all individual expectations.

4. Pricing & Payments

All prices are listed in Australian Dollars (AUD)
Prices may change without notice
We reserve the right to cancel or refuse any order

You agree to provide accurate billing and payment information when placing orders.

5. Shipping & Delivery

Shipping times are estimates only and may vary
We are not liable for delays caused by carriers or external factors
Risk passes to you once goods are dispatched

6. Returns & Refunds

Returns are subject to our Returns Policy.
We comply with the Australian Consumer Law (ACL), meaning:

You are entitled to a replacement or refund for major failures
You may be entitled to repairs or replacements for minor issues

Nothing in these Terms excludes your rights under the ACL.

7. Use of Website

You agree not to:

Use the website for illegal or unauthorised purposes
Attempt to hack, disrupt, or damage the website
Transmit viruses or malicious code

We may suspend or terminate access for violations.

8. Intellectual Property

All content on this website (text, images, branding, logos) is owned by Cleaning Supply Co. and must not be reproduced without written permission.

9. Third-Party Links

Our website may include links to third-party websites.
We are not responsible for their content, policies, or practices.

10. Limitation of Liability

To the maximum extent permitted by law:

Our website and products are provided “as is”
We are not liable for indirect, incidental, or consequential damages

Where liability cannot be excluded, it is limited to:

Replacement of goods; or
Refund of the purchase price

11. Indemnity

You agree to indemnify and hold harmless Cleaning Supply and Co. from any claims, damages, or expenses arising from your misuse of the website or breach of these Terms.